FORMS AND FAQ
Provider Referral FaxBack Sheet: If your regular provider, or a provider you wish to see is out of network, simply print out, complete, and fax us this handy form and our Network Development team will contact them.
Welcome to USA MCO Brochure: Filled with valuable information for new insureds.
Patient Satisfaction Survey Results : See the results of our Patient Satisfaction Survey.
For Texas Workers' Compensation Forms and FAQ's click here.
All printable information is presented in Adobe PDF format. The free plug-in, Adobe Reader, is required. Get it free from Adobe's website.
Frequently Asked Questions
Q: How do I find benefit information or claim forms?
A: You will need to call your employer's benefits office directly per the contact information found on your health insurance identification card. Find your insurer's phone number on health insurance card or contact your employer's human resource representative or your plan administrator.
Q: How can I refer my doctor?
A: USA MCO provides two simple methods for you to inform us of a provider referral.
Call USA at (800) USA-0820 to verbally nominate your provider or complete and submit the Provider Referral Fax Back Sheet above.
Q: What is a PPO?
A: A Preferred Provider Organization (PPO) is an open panel of contracted providers who offer services at a discount. A PPO allows you flexibility in seeking treatment without required referrals (unless specified in your benefit plan) while simultaneously offering substantial savings to you and your employer for covered medical services.
For more information, visit our contact page.
USA Managed Care Organization
With over thirty years experience in the managed care industry, USA Managed Care Organization is committed to providing innovative, practical and cost-effective strategies for its clients. USA's integrated corporate structure and support system enables the continued growth in the group health and workers' compensation markets.
Health and Wellness
USA MCO offers our clients and patients a fully-accredited and thoroughly integrated medical delivery system offering national strength, leverage and flexibility.
USA MCO offers a proven package of cost management services including its National PPO Network specifically designed for Workers' Compensation.