At the core of healthcare lies the need to continuously focus on offering quality healthcare in an affordable and effective manner. USA has developed a Continuous Quality Improvement initiative with the details listed below. Please contact us if you have any questions or require additional information.
• Apply CQI approach to consolidate services, minimize overhead and deliver a competitive product to the marketplace.
• Educate contracted practitioners and facilities in CQI procedures.
• Maintain national network accreditation standards.
• Maintain a network-wide CQI plan.
• Develop highest quality human resources/management function.
• Use comparative data to measure staffing levels and establish future staffing projections.
• Document “protocols” for problem management based on proven efficient success.
• Evaluate staffing levels on an ongoing basis in view of cost effective outcomes.
• Increase employee participation in decision making and planning processes.
• Improve, measure and promote a quality healthcare system.
• Identify appropriate benchmarks for outcomes and use them as a measurement.
• Escalate CQI efforts with emphasis on strategic planning and redesign of certain processes in addition to incremental changes.
• Educate all employees about customer-focused planning and CQI measures.
• Promote employee education, skill enhancement and salary ramps to retain intelligent, skilled employees and use as recruitment tools.
• Benchmark with other integrated delivery systems for processes that reduce expenses.
• Continually improve upon all elements as an integrated network.
• Continuous education of all network constituencies (board, management, employees, practitioners, components, purchasers) about CQI philosophies.
• Encourage network providers to adhere to JCAHO’s National Patient Safety Goals.
• Development of outcomes measurement in A&H and Workers’ Compensation environments.
• Enhance cutting-edge reimbursement methodologies for practitioners and components to offer the most competitive managed care products in the market.
• Maintain HIPAA compliance and enhance state of the art EDI capabilities.
• Maintain Workers’ Compensation Healthcare Network Certification.