Job Description
Job Title: Provider Enrollment Specialist
Department: Network Development
Reports To: Vice President – Network Development
Job Classification: Administrative – Non-Exempt
Location: Austin, Texas
Telecommute Eligible: No
Job Summary
The Provider Enrollment Specialist is responsible for building and expanding PPO and specialty healthcare networks for a national managed care organization. This role includes initiating provider outreach, conducting presentations, negotiating reimbursement rates, and finalizing contracts with individual providers, ancillary facilities, and hospitals. The Specialist collaborates with internal stakeholders to identify market opportunities and develop strategic plans to enhance network adequacy and meet client needs.
Essential Duties and Responsibilities
- Align activities with the company’s mission, objectives, and operational strategy.
- Utilize contracting methodologies to build and maintain provider relationships.
- Initiate discussions and negotiations with healthcare providers to secure contracts and reimbursement schedules.
- Finalize agreements, amendments, and addenda with various provider types.
- Work closely with the VP of Network Development and marketing/contracting teams to ensure network adequacy.
- Renegotiate reimbursement rates with existing contracted providers as necessary.
- Process and review provider applications to ensure credentialing documentation is accurate and complete.
- Respond promptly to provider status inquiries via phone and email.
- Maintain accurate tracking of productivity and contract progress.
- Adhere to the organization’s Information Security Policies and HIPAA compliance standards.
Qualifications
- Minimum of 1 year of experience negotiating provider reimbursement rates (preferred, not required).
- Familiarity with CPT coding, Medicare RBRVS, ASC groupers, and per diem rate structures (preferred).
- Basic understanding of medical terminology (preferred).
- Strong verbal and written communication skills.
- Excellent organizational and time management skills.
- Professional appearance and demeanor.
Physical Requirements
- Must be able to operate standard office equipment (computer, telephone, copier, etc.).
- Ability to sit or stand for prolonged periods throughout the workday.
- Frequent computer/keyboard use (over ⅔ of the day).
- Visual acuity requirements include close vision, distance vision, and the ability to adjust focus.
- Frequent verbal communication and listening throughout the day.